Team Revenue is made up of three teams: Sales, Success, and Support. You’d be reporting to the Director of Revenue until a Support Team Manager is hired.
As a Customer Support Executive, you would be responsible for handling general support emails sent during European business hours.
You’ll have a high level of independence and responsibility immediately and will be expected to manage your own time. Our main focus is the support ticket queue, but you’re also free to create and champion your own side projects (writing new support content, creating a feature proposal for the product team, etc.)
You’re comfortable working in a fast-paced remote environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed environment.
Nice to haves
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